Toymate Joondalup

Love this place! Like Toys R Us! Huge, ample parking spaces, inside is very well designed and each section has their headings so you know where to look. There's also toilets inside, great idea especially when you have little ones who "don't" need to go lol ! Love the kid friendly flooring designs around the store and the staff are super friendly!! Huge discounts on many of the products around. If you haven't been, def go and start that Xmas shopping early before the huge rush come November! My new go to store 😊

I visited toymate in Joondalup on Friday. I went in, frantically trying to find a waterslide for my sons Christmas present (I had ordered one on Amazon over a month ago and they decided to change the original delivery which was set for 3rd December to the 10th of January!) I walked to the back of the store where the water toys are, but couldn’t see them anywhere, there was a lovely man staking some shelves, who I asked to help me, I explained my situation and asked if there was any way I could get my hands on one, most retail workers would take one look and just say “nup, can’t see them” and that would be that. He was very helpful and said that he couldn’t see any on the floor but he would go out the back and have a look for me, not only did he manage to find me one out the back, he also took it up the the register for me, helped me load it into my car and took my trolley back to the store for me, which I was using to cart my other purchases! Extremely impressed with toymates customer service and not only their customer service but I have also noticed their prices have become a lot more competitive too! Highly recommend!

Easy access to entry, ample parking and very friendly staff. Products stocked range from very cheap fidget gadgets to high end market of toys like ride on cars and cubby houses. They have a good points /discount reward program which is easy to sign up to. When in doubt about what to buy the staff are always ready to assist. Overall every time I visit here I have a good experience even when I’m shopping WITH my kids.